TERMS OF USE

1.  GENERAL INFORMATION

The projection, presentation, sale, shipment – storage, delivery and return of our products displayed on this website as well as the protection of your personal data and the security of your transactions are covered by these terms of use, which we invite you to read before your browsing in vecchia-marina.com and make your purchases.

The browsing in Vecchia-marina.com as well as the performance of any transaction or communication with our company means the unconditional acceptance of these terms of use by you.

In case of disagreement or reservation for or all of these terms, you can send a relevant e-mail to the electronic address info@vecchia-marina.com.

Our company keeps the right to modify, renew or upgrade at any time and without prior notice to the user/ customer/ visitor/ member of vecchia-marina.com of some or all of these terms of use, some or all of the contents of vecchia-marina.com, part or all of the external appearance, the structure or composition of vecchia-marina.com and the technical specifications.

The company also reserves the right at any time, without justification and without prior notice to the user/ customer/ visitor/ member of vecchia-marina.com to cancel, suspend or terminate the operation of vecchia-marina.com.

The user/ customer/ visitor/ member of vecchia-marina.com acknowledges and accepts all the above without any doubt with only the navigation or/ and use of the services of vecchia-marina.com.

 

2. SERVICE DESCRIPTION

 

The e-shop vecchia-marina.com shows, promotes and resells products of suppliers with whom cooperates with relationship none or/and exclusive representation of our company.

The company reserves the right to choose freely the products raised in vecchia-marina.com and modify, update or/and withdraw them at any time without prior notice.

The same applies to the pricing policy, any promotions and discounts which are entitled to choose freely and to modify, update or/and withdraw without prior notice.

 

3. RECEIVING A REQUEST FOR ORDER AND COMPLETING ORDERS

 

The vecchia-marina.com is an online store that works with numerous suppliers, importers and manufacturers (foreign and domestic) in order to bring to you a very wide range of products and even at the best prices.

Therefore, although we take every possible measure for the availability of our products as shown by the vecchia-marina.com, if there is a product that is displayed in vecchia-marina.com not ultimately be available or may not be available within the delivery time stated in vecchia-marina.com for reasons that fall outside our sphere of influence. For this reason and in order to complete information and your possible greatest protection from unforeseen events, orders are completed as follows: 

 

a)      SEND A REQUEST FOR ORDER

You can navigate to our online store free to choose from the vecchia-marina.com the products of your choice and place them in your shopping cart. Then, following the “steps” you indicated its time you should proceed to send your request to order to our company.

In order to better and evener service and facilitate your future purchases in your first purchase you register us a user of vecchia-marina.com completing all personal information requested in the corresponding registration form.

Then, its time after the completion of your purchases, complete all the details of your request to order that appear on the order form. All data that is sent to our company fall within its strict policy of protecting your personal data held by our company and is collected and processed with your complete safety and care and only after express your consent provided by sending the above form.

In any case its time a request was sent to order in our company you must first have accepted the terms and conditions of use governing the transactions between as on the whole.

By sending your order request an automated message appears containing the information of the order request to be taken by our company which sent you the e-mail address you provided us.

Your requests are received by us with reservation to control availability of products included in your order request (which control takes place after the beginning of the following processing stage).

In the process of receiving your request and automatic display of your order request content has not yet started processing of your request from our company.

 

b) PROCESSING THE ORDER REQUEST

If your order request sent from 9.00 to 17.00 on working day and hour (from Monday to Friday) then you will receive an instant message to the e-mail address you have stated that your request is being processed by our company. Otherwise you will receive that message within next working day.

During processing your request check availability of all products that includes your order request.

i) If there is availability of all products included in your request within the delivery time stated in our online shop, then we will sent you a message to the e-mail address you provide us confirming your order and will include all the elements of this.

Shipment of products shall be made based on the delivery schedule of our collaborator courier company.

ii) In case that there is not available any of our products that you raised in the order or/and a product will be available after the indicated delivery time in our online shop, then the company will comes in contact with you by the phones you have registered, an employee from customer service department of our company to consult with you for any modification, correction, cancellation of your order request.

If we cannot contact with you in this way, we will sent you an e-mail on your electronic address that you have stated to get in contact with us. If neither of the two contacts is possible (for any reason) for 10 days period from placing of your order request your request it automatically canceled and you should sent a new request to us again.

In any case, after the contact with you, you will be sent to the e-mail address you have stated the confirmation (new) of your order with all (new) elements it includes.

Shipment of products shall be made based on the delivery schedule of our collaborator courier company.

4. USE/OPERATION AND SITE CONTENT

a) Use/function of Vecchia-marina.com – Both parties (company and customer) bound to correct and based on good faith and fair marketable use and operation of the website. In order to have correct and complete access to vecchia-marina.com must be enable in the browser, the JavaScript language as well as the ability to receive cookies.

To use vecchia-marina.com you must have installed one version of Internet Explorer over 6 or Mozilla Firefox version 3.5 or above of any other corresponding version web browser. Also recommended using latest versions of browsers as well as the Adobe Flash Player to display additional graphics. 

The user/customer/visitor/member of vecchia-marina.com acknowledges and accepts for using some of vecchia-marina.com services, may need to download on his/her computer some upgraded electronic programs. The company receive all necessary measures for the continuous and uninterrupted operation of vecchia-marina.com, but reserves the exclusive right and the customer accepts it to shut down permanently or temporarily the operation of vecchia-marina.com with or without notice to users/members and visitors of vecchia-marina.com.

In each case the user/customer/visitor/member commits the obligation and accepts that they will not use the vecchia-marina.com to send, post, send by e-mail or otherwise communion and content that is illegal, harmful, threatening, offensive, harassing, libelous, defamatory, vulgar, obscene, libelous, violates the privacy of another, shows empathy or express racial, ethnics or other discriminations, may cause harm to minors in any way, does not have the right to transmit according to the law or contractual or management relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements), violates any patent, trademark, trade secret, copyright or other proprietary rights of others, contain viruses software or any other computer codes, files or programs designed with purpose to interrupt, damage, the distraction or equipment in any software or hardware, intentionally or unintentionally violate any applicable Greek and EU legislation and provisions, that may impede third in any way and any content used to collect or store personal data about other users. 

b) Content vecchia-marina.com

The company takes all possible care to the proper publication-display of information related to the products promoted through the vecchia-marina.com.

Our company however is not responsible for any errors in the functioning of the electronic department store in the listed and displayed information (including without the listed price, availability, photography, type etc.) which may be due to mechanical failures-errors, typographical or/and “Human” errors or/and incorrect information from suppliers even due to negligence.

If you find an error before or/and after the completion of your order, we invite you to send relevant e-mail to the e-mail address info@vecchia-marina.com or/and contact us by phone.

In any case, however, if you find an error we invite you not to proceed sending order request before the notice of our company to clarify this issue.

The retail prices of products set mostly by the suppliers. Nevertheless, our company follows the free pricing policy based on its commercial strategy, always under the proposed legislation, especially the protection of competition rules (fair and unfair).

Therefore it is possible to see difference in prices of the products sold in vecchia-marina.com from other similar products sold in other outlets, particularly since our company occasionally makes product offers or other promotions whenever necessary.

Also, the company reserves the right and the user/customer/visitor/member of the Vecchia-marina.com accept, to modify the listed prices and change or/and withdraw offers whenever with or without prior notice to users/customers/visitors/members of vecchia-marina.com.

 

5. COPYRIGHT 

 

The entire content of vecchia-marina.com (except those items that belong to third parties, eg. copyright of third parties , collaborators, operators etc.) ie without limitation texts, photographs, drawings, commercial and financial information, programs, files of any kind, marks/logos, the form (lay out) of vecchia-marina.com etc. subject of company’s intellectual property and protected by the relevant provisions of Greek law, European and the applicable international conventions, on intellectual property.

Under no circumstances should not their appearance and their display in vecchia-marina.com be construed as a transfer or/and license or/and right to use. On this basis , therefore, expressly prohibited the total or partial copying , distribution, transportation, processing, storage, reproduction, republication, modification and its of the action on the above items, without any prior written consent of the company.

Otherwise, these actions may constitute infringement of intellectual/industrial property rights of the company, which reserves the right to claim any loss damage caused to it in accordance with the provisions of the legislation.

The user/customer/visitor/member of vecchia-marina.com accepts and acknowledges that the company has the potential for commercial exploitation (either by itself or by third parties) of all items displayed in vecchia-marina.com and amending these data whenever it wishes with or without prior notice of the users/customers/visitors/members of vecchia-marina.com. 

6. LINKS – LINKS WITH OTHER SITES

The vecchia-marina.com may include links to websites, the content and services which bears no responsibility the company, nor guarantees the continuous and safe accessibility.

Therefore for any problem arising during the visit/use of these websites the user/visitor has to go directly to the respective websites, which have the total responsibility for remedying this problem.

The company in no way be considered accepts or endorses the content or services of the websites and pages refered to or linked to them in any way. For any possible problems arising from visiting websites as a sale responsibility of the respective/owner of this website.

7. OTHER TERMS

a) Applicable Law

For any dispute that may arise regarding the operation and use of the site, if not possible consensus this arrangement, jurisdiction of the courts of the city of Trikala.

For any dispute concerning the interpretation and application of these terms and conditions and any other matter relating to the use of vecchia-marina.com, applicable is Greek Law.

b) The Term Invalidity – If any of the above conditions are or become invalid, the remaining terms of this Convention shall not be affected.

c) Amendment of Terms of use – These terms of use may be modified at any time by the company with or without prior notice. Any modification of the conditions applies to their posting on vecchia-marina.com.

d) Headings – The headings used in these terms of use set for the convenience of reference in terms of interpretation and does not constitute aids the Convention.

e) Delay exercise (right) – Any exercise delay by the parties (company and consumer) part or all of the rights under these terms does not entail weakening or waiver of this right which may at any time be brought at a late stage and during the reasonable judgment of the recipient.

St) Acceptance of terms – The user/customer/visitor/member of vecchia-marina.com declares that he read these terms which and accepts in full and acknowledges that govern all services provided by the vecchia-marina.com.

 

Transactions secure

The clearance of your payment is taken by Piraeus bank, thus ensuring the absolute safety of your transaction.

When entering your card details the bank does not charge the amount of your order, but is bound.

The charge occurs on pricing your order. For further security in electronic transactions by credit card, are made with Piraeus security system.

Thus, during the purchase process by credit card, the customer is automatically transferred to a secure server (secure server) on the bank’s service. All information transmitted electronically from the customer (credit card information) to the bank service, and their transfer from the Bank to VISA, MasterCard covered by the encryption algorithm SSL 256-bit, and the strongest encryption that exists worldwide today.

In this case they are not stored anywhere card details, only during checking and charging. So the transactions you make through our online shop (vecchia-marina.com) by credit card are completely safe.

The vecchia-marina.com does not collect or store in any way your credit card and that is because you need to register again, its time you use your credit card for transactions through this website.

The codes used for your identification are:

a) The e-mail and

b) The personal secret security code (password),

Which, every time you register them, they provide security access to your personal information. You can change these codes whenever and as often as you wish.

The only person who has access to your data is you with the codes and exclusively responsible for maintaining the secrecy and concealing them from third parties.

In case of loss or leakage of the codes, should alert us immediately otherwise our company is not responsible for the use of the secret code by an unauthorized person.

We recommend, for safety reasons, changing passwords regularly and avoid using the same codes and easily detectable, using possible not only letters and numbers and symbols.

 

 

Personal data

Proper storing personal data

Because your personal data and contact information you provide in vecchia-marina.com are extremely important for running your online transaction with us because, as you know, these are, among others, and our unique way communicating with you for the performance of its obligations towards and orders, you must be sure that the information you give us is absolutely correct.

Our company takes every care to receive it from you your correct data and for this reason, you are asked at the end of filling in your information to recheck this information and then send them to us along with your explicit consent.

Therefore our company is not responsible if any of its contractual or legal obligations not fulfilled properly or/and timely because sending you false personal information. In particular, any notification will be made to the e-mail address you have given us (e.g. the lack of product availability etc.) will be considered as valid even and if it is not delivered to you because of an error in the indicated of you data.

The same applies to the contact and shipping address of products as well as contact numbers. In any case you are obliged to re-update your data every time there is a change in them.

 

Registered users

In order to your convenience and to facilitate your future purchases you need to register us users in vecchia-marina.com (log in) on your first shipment order requests to our company. The information you fill in the special form in vecchia-marina.com remain in our company system.

Therefore during the shipment of your first order request visit you are asked to open an account with us and create a user profile (Full name, sex and date of birth), using your own unique security codes (username and password).

In this way creating your own unique page – page registered user – in which recorded the history of your purchases, you can monitor what stage in any new request for your order, what stage to send the product you ordered.

When you sign up as registered users the company may have made as registered users agree to install a system session cookies exclusively and only for your identification and your transactions to create you history as a customer that appears on your personal page and are visible only to you.

The above session cookies have exclusive purpose to serve better management your profile and your account that you are not forced to declare from the beginning your details every time you visit the vecchia-marina.com.

The session cookies are deleted as soon as unsubscribe (log out) by registered user. 

 

Privacy policy

The issue of protection of personal data is for us a very serious issue that is treated as a top priority.

Your personal data collected by us solely in the context of dealing with vecchia-marina.com and our communication with you to complete your order, your pricing, the convenience of delivery, the overall execution of your orders, service your requests and sending information messages in relation to our products and services.

All your personal data collected through the special electronic form of vecchia-marina.com is strictly necessary for the performance of the above services from our side and are provided full and unconditional agreement/consent which is provided by sending your personal data to us.

It is understood that you are able to have anytime access to your data and you can request the immediate deletion of your data, but also you deletion as registered users.

Also entitled at any time to exercise all your rights under Articles 11-13 of Law 2472/1997.

In any case, your data held by us only for as long as you are a registered user of vecchia-marina.com or/and for the time running your transactions with us and deleted as soon unsubscribe from user or/and the transaction completed with you.

Also during your visit to vecchia-marina.com may be installed on your PC session cookies to enable the recording of object placed in your shopping card, even before you sign up as a registered user in order to send your order request.

Your personal data will not be communicated to any third party and managed exclusively by our company.

The only exceptions are:

1) Those data relating to the execution and clearing of electronic payments by credit card are carried out by our trusted partners – financial institutions that follow all the appropriate security procedures safeguard your information and

2) The data is absolutely necessary for the execution of your order (transport, storage etc.) by cooperating with us companies.

However the total of your data are protected and managed in accordance with the terms and rules of Greek law and in particular the L. 2472/1997, and our company follows strictly all the rules established by the relevant legislative framework.

Under this legislation, the data held by our company may be disclosed to third parties, the competent authorities, prosecutors or other administrative services only in accordance with the rules and provisions lay down in the relevant regulatory framework.

Also, all data, of your information and transactions are governed by the principles of confidentiality of communications (electronic and otherwise) and trade and take all appropriate measures for the protection and insure their confidentiality of these during transmission or/and execution of transactions.

The user/customer/visitor/member of vecchia-marina.com himself should preserve the confidentiality of data and not to make disclosures to third parties (even by negligence) or grant the use of these data by third parties. Is also recommended the change of user’s password (password) periodically.

The company reserves the right for any loss of culpable violation of the above obligations of user/customer/visitor/member of vecchia-marina.com.

Finally, in order to complete the ordering process you accept sending automated or personalized emails both directly on your PC and personal online address you have provided and any telephone contact by phones that you have provided to us of our company’s employee-s.